Trends and Developments in the TCPA: Compliance and Important Updates

Businesses continue to leverage the use of technology such as automated messaging in communicating with customers to boost their marketing goals. However, several complaints still emerge, including the use of an auto-dialer or prerecorded voice in job robocalls, the opt-out requirements for facsimile transmissions (faxes), and the factors that constitute an automatic telephone dialing system (ATDS). These issues have posed questions on consumer privacy and opened a call to review existing Telephone Consumer Protection Act (TCPA) rulings. Additionally, notable lawsuits, like the Loyhayem v. Fraser Financial and Insurance Services, also affect how courts interpret the TCPA, leaving relative questions on other pending cases.

These and other important updates underscore the need for companies to be abreast with the ever-evolving TCPA paradigm to avoid risks of violations and potential litigation.

Join a panel of key thought leaders assembled by The Knowledge Group as they provide a comprehensive analysis of the current trends and recent court rulings involving the TCPA. Speakers will also offer practical compliance strategies in this rapidly evolving TCPA landscape.

Key topics include:

• TCPA: Recent Developments
• TCPA Litigation: Impact of Notable Cases on Court Decisions
• Businesses Obligations on the Use of Automated Messaging
• Compliance Tips
• TCPA Landscape: What Lies Ahead